Case History

Managed Services – Anti-Malware

Client Profile:

• Central Oklahoma high-tech manufacturing facility, 35 users, Small Business Server 2003
• 2 Servers, 30 workstations, wireless user and guest networks, Sonicwall firewall, Trend Micro anti-SPAM and anti-virus

Managed Security Services Objectives:

·         Ensure maximum uptime for email due to the client’s international business environment including China, Japan, and Europe

·         Minimize SPAM and email-borne risks to the business

·         Provide transparent anti-SPAM and anti-virus to local and travelling workstations

Managed Security Services Results:

·         Exchange Performance improved – Due to the exceptional amount of SPAM this client was receiving (over 70% of total mail volume was originally estimated to be SPAM) and having to process this out on-site, the load on their SBS 2003 server was unacceptably high.  DVITS implemented Trend Micro’s Interscan Messaging Security Hosted solution with the result that server processor load was reduced more than 50% due to the off-load of anti-SPAM processing to offsite. 

·         Reduced threat to information – The hosted security services have on average allowed only 10% of mail through to this client to process…in other words the processing of mail was reduced by 90% on average over a three-month period